Verification Support Terms and Conditions

These Terms and Conditions are issued by Hexa Devs and govern all administrative and technical support provided in connection with eligible LinkedIn workplace-verification processes.

“Customer” means the person or organization ordering the service. “Order” means a service request accepted by Hexa Devs through its website, WhatsApp or another written channel.

By accepting an Order after receiving an opportunity to review these Terms, the Customer confirms that they have read, understood and accepted them.

New and Future Orders

These Terms apply when they are provided to and expressly accepted by the Customer before payment or commencement of the service.

Ongoing Orders

For an Order already in progress, these Terms apply to the remaining work only if the Customer expressly accepts them. Any work completed before that acceptance remains governed by the terms and representations applicable at that time.

Previous and Completed Orders

These Terms do not retrospectively alter any completed transaction or previous Order. The date displayed on this page does not by itself establish that a Customer received or accepted these Terms.

Hexa Devs independently provides and manages this support service. Hexa Devs provides administrative and technical support only. Depending on the agreed scope, this may include:

• Reviewing apparent eligibility
• Providing instructions
• Performing lawful company-administration steps
• Configuring supported verification routes
• Providing troubleshooting and related support

The service is completed when Hexa Devs has performed the agreed support steps. A decision or result from LinkedIn is not a condition of service completion.

Hexa Devs does not sell a LinkedIn badge, LinkedIn account access, employment history or a decision by LinkedIn.

The service is available only to Customers with a genuine, current and truthful professional association with the organization named in the verification request.

The Customer must provide accurate information and must not request false employment records, fabricated affiliations, impersonation or circumvention of LinkedIn's systems or policies.

Hexa Devs may refuse or discontinue any request where eligibility cannot be reasonably established or the requested activity may violate law or platform rules.

LinkedIn owns and controls its platform, company Page functionality, verification features, eligibility requirements, approved domains, account restrictions, display decisions and removal processes.

Hexa Devs is independent from LinkedIn and is not an authorized LinkedIn verification partner, representative or affiliate.

LinkedIn activation, approval, duration, expiry, removal and restoration are not guaranteed. In particular, Hexa Devs does not guarantee:

• Activation, approval or successful verification
• Continued visibility of a verification
• Any minimum, permanent or fixed duration before expiry
• Continued availability of a company Page or approved domain
• Protection from account restriction
• Restoration or reactivation of a removed verification
• Availability of a replacement company or verification route
• Any outcome or response time controlled by LinkedIn

A verification that initially appears may later expire, be changed, hidden or removed by LinkedIn without prior notice. A previous successful result does not create a guarantee concerning any present or future result.

The Customer must retain sole control of their LinkedIn account and personally enter any verification or authentication code.

The Customer must never provide Hexa Devs with a LinkedIn password, one-time code, cookie, session token, recovery credential or unrestricted account access.

The Customer is responsible for maintaining accurate profile information, protecting their devices and accounts, and complying with LinkedIn's applicable terms and policies.

All fees paid to Hexa Devs are for administrative time, technical support and the agreed support steps. They are not fees charged by LinkedIn and are not payment for a guaranteed badge or platform decision.

Except where applicable law requires otherwise, all fees are non-refundable once support begins. Payments become final and non-refundable once Hexa Devs begins any agreed support step, allocates resources, performs an eligibility review, supplies instructions, performs configuration or administrative work, or otherwise starts providing the service.

Failed activation or removal after activation does not include any free refund, replacement or reactivation. No refund will be provided merely because:

• LinkedIn rejects, fails to activate, or does not complete a verification
• A verification later expires, is removed, hidden or changed
• A company Page or approved domain becomes unavailable
• LinkedIn restricts an account or changes its policies or systems
• The Customer loses eligibility or their professional association changes
• The Customer changes their mind, delays the process or fails to cooperate
• The Customer does not follow the supplied instructions
• A platform incident occurs after the agreed support has been completed

If Hexa Devs has not commenced any work and cannot provide any agreed support, the matter will be handled according to the written Order and any remedy required by applicable law.

Nothing in these Terms excludes a refund, re-performance or other remedy that cannot lawfully be excluded.

An Order does not include a free refund, replacement verification, reactivation, substitute company association, replacement Page or domain, new application, repeated support or lifetime maintenance unless expressly stated in writing before payment. Failed activation or removal after activation does not create any right to free refund, replacement or reactivation.

Hexa Devs may choose to offer a separate service if a lawful and supported route becomes available. No such availability, price, result or timeline is promised.

Any goodwill assistance, credit or replacement offered in one case is voluntary and does not create an obligation for any other Customer or Order.

Hexa Devs may suspend affected work where a platform outage, Page removal, domain change, security event, legal restriction or other event outside its reasonable control prevents lawful performance.

A platform incident occurring after completion of the agreed support does not automatically reopen the Order or create a refund, replacement or continuing-support obligation.

For an incomplete Order, Hexa Devs will determine what work remains possible and handle any unperformed portion according to the Order and applicable law. No resolution date is guaranteed.

Hexa Devs may refuse, suspend or terminate support where the Customer:

• Provides false or misleading information
• Does not have a genuine professional association
• Requests circumvention of platform controls
• Misuses a company credential or verification route
• Shares unauthorized account access
• Breaches applicable law or LinkedIn policies
• Threatens, abuses or harasses staff

To the extent permitted by law, the Customer remains responsible for fees relating to work already performed and reasonable costs directly caused by their breach.

Hexa Devs is not responsible for a LinkedIn action, restriction, removal, policy change or platform event that Hexa Devs did not cause.

To the fullest extent permitted by law, Hexa Devs will not be liable for indirect or consequential loss, loss of profit, revenue, opportunity, reputation, goodwill or anticipated benefit.

To the fullest extent permitted by law, Hexa Devs' aggregate direct liability arising from an Order will not exceed the amount paid to Hexa Devs for that Order.

Nothing in these Terms excludes liability for fraud, wilful misconduct or any liability or consumer remedy that cannot lawfully be excluded.

Hexa Devs may process information reasonably required to administer and support an Order, including the Customer's name, contact information, public LinkedIn profile URL, named organization, payment reference and relevant service or complaint correspondence.

Hexa Devs does not require LinkedIn passwords, authentication codes, cookies, session tokens, government identity documents or full payment-card details for this service.

Information may be used to provide support, process payments, maintain accounting records, prevent misuse, handle complaints and comply with legal obligations. Necessary information may be shared with hosting, communication, payment, accounting, security or professional-service providers.

Information will be retained only for as long as reasonably required for service administration, accounting, security, disputes and legal obligations.

Privacy or correction requests may be sent to contact@hexa-devs.com.

LinkedIn and its associated names, logos and platform content belong to their respective owners. Their use in these Terms identifies the relevant third-party platform and does not suggest endorsement, authorization or affiliation.

The Customer may not resell or represent Hexa Devs' support materials as an official LinkedIn service.

A Customer may submit one written complaint to contact@hexa-devs.com containing their name, Order or payment reference, transaction date, description of the issue and requested remedy.

Repeated messages concerning the same transaction may be consolidated into one complaint record. Complaints will be considered according to the applicable Order and law.